PRIVACY POLICY

We appreciate your interest in our company and website. We highly value your trust in us and recognize both the significance and the obligation that comes with treating your data with care, and protecting that data from misuse or abuse.

We take the protection of your private data very seriously and strictly adhere to relevant data protection legislation. Personal data is collected on this website only to the extent necessary. In no case will the data be shared or made available to third parties without permission. This privacy statement will better explain how we handle private data.

By using our website and the offers contained therein, you agree that the data you have provided may be stored, processed, or used by us within the scope of this privacy policy.

COLLECTION, PROCESSING, OR USE OF PERSONAL DATA

Personal information is any information relating to an identified or identifiable person. Personal information about you is collected, processed, or used by us only when you provide it to us voluntarily or with consent, and where it is within the scope of the law.

As a point of principle, you can visit our website without telling us who you are. Each access to our website and every request for a file stored on our website are logged. This logging relates solely to the information that does not allow you to be identified. The following data are logged: name of the requested file, time and date of the request, amount of data transferred, notification of the successful request, web browser used, and requesting domain. The logging serves internal system and statistical purposes and we analyze this data only in anonymous or pseudonymous form. IP addresses of requesting computers are not collected by TUI BLUE Nha Trang.

INFORMATION COLLECTED PURPOSES

The TUI BLUE Nha Trang website collects and stores data in an anonymous form for marketing and optimization purposes to be used with Analyze tools (Google Inc. www.google.com/analytics/). User profiles are created under a pseudonym from these data, and cookies may be used for this purpose. The data will not be used to identify visitors to this website and will not be aggregated with other information about the bearer of the pseudonym. You can, at any time, revoke consent to this processing of your data via our website.

HOW DO WE USE THE INFORMATION

As a matter of practice, we will only collect such data as required for the provision of services, etc. Answering questions or executing contracts between you and TUI BLUE Nha Trang. For example, in order to reserve a room, we require your credit card details, card number, and CVV, which will be stored and encrypted on secure servers. If we ask you for further data that is not mandatory, we will clearly mark such responses as voluntary.

A transfer of your data to third parties will only occur within the scope of the implementation of the services requested by you, or in any other case, with your permission. Transfer of data related to your person to governmental entities or authorities will occur only where required by law.

SECURITY

If you enter personal data, such as your name, address, or credit card information, it will be transferred in an encrypted manner. As soon as your data reaches TUI BLUE Nha Trang, it will be stored on a secured server. This prevents unauthorized access to the data. Our security procedures are continuously improved in line with current technological developments.

We reserve the right to work with providers who operate servers outside of the territory of Vietnam. And therefore guarantee the same level of protection for data saved on their servers that apply within Vietnam.

WHO/WHICH MAY ACCESS THE DATA

Subjects who have access to the personal information of customers/members fall into one of the following cases:

• NHAT MINH COMPANY, TUI BLUE Nha Trang. The partners have signed a contract to perform a part of the services provided by NHAT MINH COMPANY, TUI BLUE Nha Trang. These partners will receive information according to the contractual agreement (maybe part or all information depending on the terms of the contract) to assist users in using the services provided by the Company.
• State agencies when requesting the Company to provide useful information to serve the investigation process.
• The buyer and seller have a dispute and ask the Company to be the mediator.

DELETION OF COLLECTED DATA

Your data is deleted once you revoke your agreement to the processing of such data when the knowledge of your data is no longer necessary for the fulfillment of the purpose that leads to the collection and processing of your data, or where the processing of your data is not permitted by law.

SOCIAL NETWORKS

Our website hosts plug-ins from common social networks. If you use such a plug-in, a connection to the servers of the relevant social network will be established, and information about your visit to our website will be transferred. If you are logged in to said social network, this information can be related by the social network to your personal profile. TUI BLUE Nha Trang shall not be liable for the transfer and processing of your data by social networks. Please refer to the terms and policies of use as per any relevant social networks.

USE OF COOKIES

Our website uses so-called cookies in several places. They serve to make our service more user-friendly, effective and safe. Cookies are small text files that are saved locally on your computer and accessed by your browser. Most of the cookies we use are so-called session cookies. They are automatically deleted after your visit. Cookies do not cause any harm to your computer and contain no viruses.

Of course, you can visit our website without the use of cookies. If you wish to prevent the saving of cookies on your computer, you can disable the relevant option in the system settings of your browser. You can delete saved cookies from your computer at any time via the system settings of your browser. However, if you reject cookies, this may lead to functional restrictions of the services we offer.

NEWSLETTER

On our website, you are invited to sign up for our newsletter. The personal data which you provide in this context is only used for the purpose of personalization of the newsletter and is not disclosed to third parties. In order to further personalize the newsletter according to your interests, we use link tracking, which enables us to analyze your email clicking behavior.

PROTECTION OF MINORS

Children and adolescents with limited legal capacity are, as a matter of principle, not allowed to transfer any personal data to our website without the prior consent of their parent(s) or legal guardian(s). TUI BLUE Nha Trang will in no way knowingly collect personal data from children or adolescents with limited legal capacity, use these data in any form, or divulge these data to third parties without authorization.

RIGHT TO INFORMATION / PUBLIC PROCEDURE DIRECTORY

TUI BLUE Nha Trang

Hotline: 0258 3552 888

Address: 18 Trần Hưng Đạo, Lộc Thọ Ward, Nha Trang City, Khánh Hòa Province, Việt Nam

Email: reservation.nhatrang@tui-blue.com

RIGHT TO INFORMATION / PUBLIC PROCEDURE DIRECTORY

You have the right at any time to inquire about the personal data stored, their provenance, and recipients thereof, as well as the scope and purpose of the data processing. Furthermore, you can request that incorrect data concerning your person be corrected. If you wish to obtain information about the stored data or have questions regarding this privacy policy, please contact us via our website or write to our contact person for this data policy directly: reservation.nhatrang@tui-blue.com